Medical Group offers new nurse advice line Published Nov. 21, 2008 By CareNet DYESS AIR FORCE BASE, Texas -- What should you do in the middle of the night when your baby wakes up with a fever? What about when you're miserable on a Sunday afternoon with a sore throat? What's the best way to take care of a cold? At what point should you go to the doctor? Sometimes it's difficult to know what to do when you're feeling sick or are hurt. That's why the 7th Medical Group is offering a new service for all Dyess enrolled beneficiaries to obtain health care advice through an accredited nurse advice line. The nurse advice line is available to 7th MDG beneficiaries 24 hours, seven days a week and can be reached by calling 696-2334, Option 6. When you connect to the nurse advice line, you can speak with a registered nurse regarding your health concerns any time, day or night. These nurses follow strict protocols to ensure the highest standard of care is provided. The nurse advice line is a call center that is located outside of the military treatment facility. So, if you need medication renewals, test results, or other communication with your primary care team, you will continue to contact the clinic where you are assigned. The nurse advice line is a resource to assist you with health-related questions and getting the right care at the right time.