Shoplifting at Dyess exchange down in 2010 Published April 28, 2011 Army & Air Force Exchange Service Public Affairs DYESS AIR FORCE BASE, Texas -- An abundance of shoplifting prevention measures such as eagle-eyed Closed Circuit Televisions with digital video recorder technology, expanded use of high-tech electronic article surveillance and an aggressive youth awareness campaign produced a decrease in theft at the Dyess exchange of 23 percent last year, from 35 incidents in 2009 to 27. The sophisticated anti-shoplifting measures are also being cited as a factor in reducing the costs of products involved in detected cases from $1744.28 to $1506.20 in 2010. The Army & Air Force Exchange Service, which has contributed more than $2.4 billion to Air Force Services and Army Family and Morale, Welfare and Recreation Command programs in the past 10 years, continues to focus its efforts on reducing theft. "Shoplifting at the exchange results in a reduced return on investment to our primary shareholders, the military community," said Teresita Williams general manager. "Because the exchange is a command with a mission to return earnings to quality of life programs, people who steal from the exchange don't only harm themselves but directly impact services ability to complete its mission." If shoplifting is suspected, the Dyess Loss Prevention office turns the issue over to local law enforcement. In addition to possible disciplinary action and/or criminal prosecution, the Federal Claims Collection Act allows the exchange to enact a flat, administrative cost of $200. There may be further fees, in addition to the Civil Recovery Program, depending on the condition of the stolen merchandise.